Privacy Policy

This Privacy Policy explains how Manit Minerals Private Limited handles personal information in connection with manitminerals.com, business inquiries, and the Manit Minerals Stone App for Android and iOS. “We”, “us” and “our” refer to Manit Minerals Private Limited.

For privacy questions or requests, contact Sales@manitmarbles.com.

Website inquiries

When you request specifications, samples, test information or a quotation, or send an inquiry, we receive the details you enter. These can include your name, company, country, email address, WhatsApp or WeChat contact, product requirement, quantity, intended application, destination country or port, required grade or specification, and your message. Some fields are optional.

App accounts and requests

When you register or sign in to the app, we process the information you provide for account access and verification, which may include your mobile number and verification-related information. If you send a price inquiry, reservation request or support message, we process the details you submit to handle that request.

Files and correspondence you choose to send

If you send us photos, videos, documents or other material as part of an inquiry or support request, we receive the files you choose to share and the information contained in them. Please include only information relevant to your request.

Our catalogue also contains company product images and videos that you can view or download. Viewing or saving catalogue media is separate from choosing to send us your own files.

Online services receive technical information needed to handle connections, such as an IP address and browser or device information. Technical records may be used to diagnose errors, prevent misuse and keep the services reliable.

Where an app feature requests a device permission, review the permission prompt and the explanation shown for that feature. You can manage app permissions and notifications in your device settings. Restricting a permission may affect the related feature, such as receiving notifications or saving selected media.

We use information relevant to the service you request to:

• respond to inquiries and provide product specifications, availability, quotations and sample information;
• provide and verify app account access;
• handle price inquiries, reservation requests, support messages and related business communications;
• deliver requested service communications and inventory notifications, subject to your notification choices;
• maintain service reliability, investigate faults and address misuse; and
• keep necessary business records and meet applicable legal obligations.

If information is needed for a materially different purpose, we will provide an appropriate notice and obtain consent where required.

Authorised staff and service providers may process information needed for the services they support, including hosting, database storage, account verification, notification delivery, communications and technical support, as relevant to the feature you use.

The website uses Lovable for hosting and Supabase to receive and store website inquiries. It also loads fonts from Google Fonts, which involves a connection from your browser to Google's servers.

We may disclose relevant information where required by law, to respond to a valid legal request, to protect the security of our services, or to establish, exercise or defend legal claims. Information needed to fulfil a sample shipment or other business service you request may be provided to the parties carrying out that service.

Cookies or similar browser storage may be used where needed for enabled service features. You can review or restrict cookies and clear stored website data through your browser settings; some features may work differently after you do so.

Links to WhatsApp, social media, app stores or other external services take you to services governed by their own privacy policies. Information you choose to share through those services is also handled under their terms and settings.

Manit Minerals Private Limited is based in India and serves international business customers. The location where information is processed depends on the services and providers used and may be outside your country. Applicable safeguards and requirements for international transfers depend on the relevant law and processing arrangement.

Retention depends on why information was collected, whether an inquiry or account remains active, the status of a business transaction, and any applicable record-keeping, security or legal requirements.

When you request deletion, we review which information can be removed and which records must be retained for applicable legal or legitimate record-keeping reasons. We will explain any retained categories and the basis for keeping them. The timing of removal from backup copies depends on the relevant storage provider’s backup cycle.

We take reasonable steps to protect personal information against unauthorised access, loss and misuse. The website uses HTTPS for data in transit and access controls for stored inquiries. No online service or transmission method can guarantee complete security.

Keep your account access details secure. Do not send passwords or one-time verification codes in a privacy or support request.

You can contact Sales@manitmarbles.com to ask about personal information relating to your inquiry or account, request correction, or request deletion. Depending on the law that applies, you may also have rights to access information, restrict or object to particular processing, withdraw consent, or complain to a relevant authority.

Please describe your request and provide enough information to identify the relevant inquiry or account. We may need to verify your identity before acting. We will explain any applicable limitations or information that must be retained.

You can control app notification permissions in your device settings. If you receive optional promotional communications, you can ask us to stop them using the contact address above or the opt-out method provided in the communication.

Our website and app are intended for business users seeking information about minerals and natural stone. They are not directed to children. If you believe a child has provided personal information through our services, contact us so that we can review the matter and take appropriate action.

We may update this policy when our services or data-handling practices change. The date shown on the published policy will identify the latest version. We will provide additional notice where required.